The success of NECC programs is enhanced by effective delivery by the cognitive facilitators or trainers. Therefore, training is of critical importance – not just to NECC, but to each site that runs our programs and to each participant. Facilitator training conducted by NECC staff is mandatory and must be completed prior to delivering program sessions. NECC has developed multiple levels of certification based of trainer experience with the programs. Please note that facilitator training is available only to those organizations or individuals purchasing a complete program package.
The best trainers are those individuals who have good people skills, understand of the needs of their clients and have experience in facilitating groups. He or she should be observant, a good listener and able to meld firmness (in keeping sessions and participants on track) with compassion. A successful group leader is both a guide and a cheer leader. Trainers make the most of teachable moments by offering strategies that foster generalization or the transfer of skills into daily living. Other important functions of the trainer are to assess participant reactions, modify activities to challenge the group, and help participants see improvements – both small and large. The approach is always adult – trainers explain why particular activities are done and their "real life’' benefits.
It is important to note that after the initial training is completed, NECC welcomes any trainer questions, either by phone or e-mail, and promises to respond promptly. Trainers are encouraged to contact NECC as soon as questions arise so that participants may receive the best possible service and maximum benefits from the programs.
On-Site Training NECC offers on-site training designed to meet the specific needs of each site and scheduled immediately before a site implements one or more cognitive programs. While staff training is included in the purchase price of a program, travel expenses to the site will comprise an additional fee.
Apprenticeship Program* This type of training is highly intensive and provides a site with an NECC staff trainer. The NECC staff trainer is responsible for running initial sessions of a particular cognitive program, modeling training techniques and meeting with trainees to explain both theory and procedure. As the trainees begin to facilitate sessions, the NECC trainer provides assistance and feedback. The length and duration of the Apprenticeship Program varies and is based on the needs or preferences of a particular site.
* The Apprenticeship Program may have geographical restrictions. Please contact NECC for information specific to this type of training.